°hotel cum khach san dong xuyen

     

Each reviews score is between 1-10. Lớn get the overall score that you see, we add up all the đánh giá scores we’ve received and divide that total by the number of đánh giá scores we’ve received. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and không tính phí Wi-Fi. Cảnh báo that guests submit their subscores & their overall scores independently, so there’s no direct links between them.

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You can reviews an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Lớn edit a reviews you’ve already submitted, please contact our Customer Service team.

We have people and automated systems that specialise in detecting fake review submitted to lớn our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.

Anyone else who spots something suspicious can always report it khổng lồ our Customer Service team, so our Fraud team can investigate.

Ideally, we would publish every reviews we receive, whether positive or negative. However, we won’t display any review that includes or refers lớn (among other things):

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To make sure review are relevant, we may only accept reviews that are submitted within 3 months of checking out, & we may stop showing nhận xét once they’re 36 months old – or if the Accommodation has a change of ownership.

An Accommodation may choose to lớn reply to a review.

When you see multiple reviews, the most recent ones will be at the top, subject to lớn a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, reviews score, etc.).

We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.

Guidelines and standards for Reviews

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Contributions should be travel related.

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The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning hoianuong.vn’s services should be routed to lớn our Customer Service or Accommodation Service teams.

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All nội dung should be genuine and unique khổng lồ the guest. nhận xét are most valuable when they are original và unbiased. Your contribution should be yours. hoianuong.vn property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts khổng lồ bring down the rating of a competitor by submitting a negative reviews will not be tolerated.

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By default, nhận xét are sorted based on the date of the reviews and on additional criteria lớn display the most relevant reviews, including but not limited to: your language, review with text, & non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).

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